Frequently Asked Questions — China Vacuum OEM & Factory

Standard OEM models (existing certified platform): 200-500 units minimum — use our pre-certified platforms (view products) with your branding.

Full ODM (new tooling / custom design): 1000 units minimum — includes mould development, custom mechanical design, and certification testing.

Mixed-SKU batches: ✅ Accepted — test multiple models in one order.

Trial orders for market testing: Available on select platforms — contact us for current availability.

Promotional campaigns (offline/event): Lower MOQ (as low as 100 units) for select models.

👉 Next: How to request samples →

Standard terms: 30% deposit, 70% balance before shipment.

Accepted methods: T/T (telegraphic transfer) preferred. L/C (letter of credit) available for orders exceeding $50,000.

Samples: 100% prepaid via T/T or PayPal (terms negotiable for bulk order credit).

For returning customers with established trust: Negotiable payment structures may be available.

Sample lead time: 7–14 days after specification confirmation.

Sample cost: Negotiable — partial deduction from your first bulk order (terms vary by model). No “100% credit” promise – we discuss case by case.

Sample shipping – DDP (Delivered Duty Paid): We handle all customs clearance and duties. Door-to-door via FedEx, UPS, DHL, or air freight — most popular for first-time buyers.

What you receive with each sample if required:

• Full test report (suction, noise, battery life)
• Specification sheet (dimensions, weight, materials)
• Photo/video documentation

Request a sample →

Mass production lead time: 30–45 days from purchase order confirmation. During peak seasons, we add temporary staff to maintain schedules.

Samples: 7–14 days.

Total timeline for first-time buyers (NDA → shipment): 45–60 days (includes sample approval and production).

Rush production: Available for select standard platforms — inquire about availability.

👉 Learn more: How to start your first OEM order →

Main product lines:

• Cordless stick vacuums
• Handheld vacuums
• Corded stick vacuums
• Wet & dry vacuums
• Pet grooming vacuums
• Cleaning station systems

Accessories (available for OEM orders):

• Motorized brush rolls (soft/hard floor, anti-tangle, LED headlights)
• HEPA / foam / cyclone filters (various grades)
• Replacement battery packs (2,200–3,000 mAh)
• Crevice tools, dusting brushes, mini power nozzles
• Charging docks and wall mounts

Browse all product platforms →

Suction power: 15–30 kPa (adjustable power levels) — powered by high-performance BLDC motors.

Battery life: 25–60 minutes (2,200–3,000 mAh lithium-ion). Replaceable battery packs available.

Charging time: 3–5 hours.

Noise level: 68–75 dB (depending on power mode) — quieter than many industry benchmarks.

All specifications are customizable for your OEM/ODM project. Request custom specs →

Pre-certified at platform level: CE, CB, RoHS, EMC, FCC, KC, PSE，

Factory certifications: ISO9001, BSCI

Available upon request: GS (Germany), CCC (China), SAA (Australia), UKCA (UK)

✅ Full third-party test reports and Declarations of Conformity included with every shipment if required.

View all certifications and download certificates →

Complete ODM / OEM customization — flexible, no rigid packages.

Category	Options
Appearance	Color (Pantone matching), custom logo printing, body texture/finish
Packaging	Retail-ready FBA-optimized boxes, custom inserts, user manual
Accessories	Configurable accessory kit (brush types, nozzles, battery size)
Screen/UI	touchscreen display, smart sensor, button layout
Performance	Suction power adjustment, motor tuning, battery selection
Brush roll	Soft/hard floor, anti-tangle, carpet-specific, LED lighting
Filtration	HEPA grade selection (H10–H13), cyclone design optimization

Full project ODM: From concept to certified mass production — our engineering team handles everything.

👉 Discuss your custom project →

Proven marketplace success:

✅ Several of our models have ranked in Amazon’s Top 10 bestseller list within their category.

✅ Our clients include multiple brands that have developed bestselling vacuum lines through our OEM/ODM partnerships — with monthly sales volumes reaching tens of thousands of units.

What this means for you:

• Designs proven to convert on Amazon and other e‑commerce channels
• Supply chain ready to scale from pilot (200 units) to mass production (50k+ units/month)
• Expertise across e‑commerce, retail, TV shopping, and DTC

Note: Specific brand names are protected by NDA. Request our portfolio (NDA-protected) for relevant case studies.

Company profile:

• Founded: 2017+ (founder dedicated over a decade of vacuum manufacturing)
• Team size: 100+ permanent employees (+ seasonal workers during peak production)
• Engineers: 25+ in-house (mechanical, electronic, industrial design)
• Patents: 50+ national patents
• Annual new models: 8–10 developed in-house

Official recognitions:

• Suzhou High-Tech Enterprise
• Suzhou Science & Technology Enterprise
• Leading Vacuum Cleaner Exporter in the region

Our engineering team includes former talent from top-tier brands, ensuring world-class R&D capability.

Location: Xiangcheng District, Suzhou, China — the heart of the Yangtze River Delta manufacturing hub.

Facility: 11,600 m² BSCI-approved factory, ISO9001 certified.

Why Suzhou + the Yangtze River Delta region (including Ningbo) is a vacuum cleaner powerhouse:

• Complete supply chain: BLDC motor suppliers, filter manufacturers, battery specialists, and injection moulding partners all within 20 km. Major brands like Dyson,,Electrolux,Tineco, Dreame, and Hoover have established deep supply chain roots in this region.

• Logistics: 90 minutes to Shanghai Pudong Airport; same-day access to Port of Shanghai ，also we can ship by Ningbo port.

• Skilled workforce: Proximity to top engineering universities and a large pool of experienced small‑appliance production workers.

• Strong IP protection: we promise to apply to intellectual property enforcement — critical for OEM clients.

Factory audits welcome. Schedule a visit to our Suzhou facility →

In-house lab testing (every batch):

• Life cycle testing (motor, battery, switches)
• PCB functionality and aging
• Battery performance and safety (overcharge, short circuit)
• Suction power and airflow measurement
• Noise level testing

100% functional test on every unit before packing.

Third-party inspection: SGS / BV / Intertek welcome at buyer’s expense.

ISO9001 certified with full traceability from raw materials to finished goods. AQL 2.5/4.0 sampling standard.

Result: Consistently low defect rate (verified by clients like the EU e‑commerce brand in our case study).

12-month warranty covering manufacturing defects, motor failure.

Long-term accessory support: Replacement filters, batteries, brush rolls, and chargers available for 3+ years after your last order.Paid after-sales service applies.

Technical support included:

• Engineering guidance via video call
• Illustrated service/repair manuals provided with your bulk order
• Spare parts kit included with first bulk shipment

For valid claims: Replacement units or components provided.

👉 Note: Warranty does not cover normal wear and tear (brushes, filters) or damage from unauthorized disassembly.

1. Send your brief – product type, target market, volume estimate, and any reference samples/drawings.
2. Sign Contract or NDA – we protect your designs. NDA policy details →
3. Feasibility assessment – our engineering team reviews within 48 hours.
4. Select platform – existing certified OEM (fastest) or new custom tooling（ODM）.
5. Sample approval – 7–14 days (OEM) / 40–60 days (ODM).
6. Place PO with 30% deposit – mass production begins.
7. Final inspection & balance payment – 70% before shipment.

Total from first contact to shipment: Typically 45–60 days for new OEM clients.

Start your project →

Mass production shipping:

• Sea freight: FCL/LCL from Shanghai (Incoterms: EXW, FOB Shanghai)
• Air freight: Available for urgent restocks

Sample shipping: DDP (Delivered Duty Paid) , FedEx, UPS, DHL — door‑to‑door, we handle customs.

Documentation provided:

• Packing list / Commercial invoice
• Bill of lading
• Certificate of origin
• Full compliance docs (test reports, DoC)

Transit time by sea:

• US West Coast: 12–18 days
• Europe (Rotterdam/Hamburg): 28–35 days
• Japan/Korea: 5–7 days
• Australia: 18–22 days

Yes — this is a major part of our business. Many clients launch on Amazon within 90 days of first contact.

For Amazon FBA sellers:

• FBA-optimized packaging – dimensional weight reduction saves 8–15% on freight
• Retail-ready boxes – with barcode scanning ready (FNSKU labeling available)
• Full English export documentation – smooth customs clearance
• Prep & labeling services – available upon request

For TV shopping / home shopping channels (QVC, HSN, etc.):

• Quick turnaround – as fast as 21 days for existing platforms
• Camera-ready presentation – products designed for live demonstration
• Reliable quality – no “demo units” that differ from retail stock

For DTC brands & startups:

• Lower MOQ options for market testing
• Design consultation and faster sampling
• NDA and exclusivity options available

Discuss your channel and project →

NDA protection — absolutely.

We sign a Non-Disclosure Agreement (NDA) before any technical disclosure.

What we protect under NDA:

• Technical drawings and CAD files
• Mold designs and tooling specifications
• Proprietary algorithms (e.g., BLDC motor control)
• PCB schematics and firmware
• Your pricing, supply chain, and sales channels

Our NDA process:

1. You send your standard NDA template, or request ours
2. We sign and return within 24 hours
3. We share technical documents

Tooling ownership: We offer exclusivity agreements – you own the molds, we manufacture exclusively for you.

Request NDA template →

BLDC (Brushless DC) motors:

• ✅ Longer lifespan (1,000+ hours)
• ✅ Quieter operation (typically 68–72 dB)
• ✅ More energy efficient (longer battery life)
• ✅ Lighter weight and size
• ❌ Higher initial cost

Universal motors (brushed):

• ✅ Lower upfront cost
• ❌ Shorter lifespan (200–500 hours)
• ❌ Louder (75–82+ dB)
• ❌ Less efficient
• ❌ Heavier

Our recommendation: Most of our cordless platforms use BLDC motors for premium performance. Universal motors are available for entry-level corded models.

Discuss motor options for your project →